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Finance & Strategy

Customer Acquisition Cost (CAC)

The true cost of acquiring one new customer.

Calculate fully-loaded CAC including marketing spend, sales team cost, and tooling — split into blended CAC and paid CAC. The benchmark for scaling acquisition.

Inputs
Adjust to model your scenario
$80,000
$
$120,000
$

Salaries, commissions, tooling — anyone involved in winning a customer.

60
30%
%

Used to calculate paid CAC.

Blended CAC
$3,333
Paid CAC
$4,762
Total acquisition cost
$200,000
Formula
CAC = (Marketing + Sales spend) ÷ New customers acquired
Benchmarks
< 33% of LTVHealthy — invest more
33–50% of LTVBalanced
> 50% of LTVTight — improve LTV or efficiency
FAQ

How operators use this calculator.

For early-stage companies, yes — at a market salary equivalent. Otherwise you understate true CAC.
Need more than the math?

Get the SAZ team running this for your business.

Email info@Sedighi.ca or call (604) 632-4959. A senior partner responds within one business day.

Responding to inquiries within 1 business day