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SAZ
AI & Automation — Engagement

Chatbots & Assistants

Assistants people actually use.

Customer-facing and internal AI assistants built on your knowledge, with the guardrails enterprise demands.

Overview

What this engagement is.

SAZ designs and builds AI assistants — customer support, sales, internal knowledge, ops — grounded in your data, with the evals, guardrails, and analytics required to run them at scale.

Outcomes

What you should expect.

Outcome-led scoping — every engagement is measured against specific business outcomes.

  • A production-grade AI assistant integrated into your stack
  • Knowledge ingestion, evals, and feedback loops
  • Analytics on coverage, deflection, and CSAT
  • A roadmap for additional assistants
Capabilities

What the team brings.

Customer Assistants

Support, sales, and onboarding bots with handoff to humans.

Internal Assistants

Knowledge, HR, and ops assistants for employees.

Channel Integrations

Web, app, Slack, Teams, WhatsApp, SMS, voice.

Evals & Analytics

Production evals, feedback loops, and outcome metrics.

Process

How an engagement runs.

01

Scope

Use case, scope, and success metrics.

02

Build

Build, integrate, and evaluate.

03

Operate

Monitor, iterate, and expand.

FAQ

Questions buyers ask.

Yes — including IVR replacement for inbound support and outbound calling.
Engage SAZ

Want to scope a Chatbots & Assistants engagement?

A senior partner will respond within one business day.

Responding to inquiries within 1 business day